What Is the warranty policy of Zehnder America?
Zehnder America, Inc. Limited Warranty
When installed according to the applicable Zehnder America, Inc. Installation instructions and the applicable local, state, and federal building codes and unless specified otherwise, all Zehnder America, Inc. products sold in North America carry a two (2) year LIMITED WARRANTY (from the original date of shipment by Zehnder America, Inc.) covering defects in the original manufacturer. The warranty does not apply to damage from accident, misuse or alteration; or where the equipment has been improperly installed, improperly wired, improperly maintained or connected to an improper voltage in violation of the product’s installation and operating instructions. This warranty is null and void if the product was improperly installed or operated incorrectly at any time. All claims for warranty work must be sent by certified mail and must be accompanied by proof of the date of purchase.
The customer shall be responsible for all costs incurred in the removal or reinstallation of products, including labor costs and shipping costs incurred in the return of products to Zehnder America, Inc. The existence of a warranted defect shall be determined solely by Zehnder America, Inc., or by its authorized representative. Zehnder America, Inc. may, at its election, determine to repair or replace the product if under warranty. It is agreed that such repair or replacement is the exclusive remedy available from Zehnder America, Inc.
NO OTHER WARRANTY, EXPRESSED OR IMPLIED, EXISTS FOR Zehnder America, Inc. PRODUCTS. INCIDENTAL AND CONSEQUENTIAL DAMAGES ARE EXCLUDED (EXCEPT IN STATES OR PROVINCES WHERE THIS EXCLUSION IS NOT PERMITTED) FOR ANY BREACH OF ANY EXPRESSED OR IMPLIED WARRANTY, INCLUDING THE IMPLIED WARRANTY OF MERCHANT LIABILITY.